
Common Client FAQ:
Do you offer flexible payment options for your programs?
Yes. Flexible payment arrangements are available for selected larger packages starting from January 2026. This option is designed to support clients who prefer to plan their wellness journey with greater ease and convenience. You may contact us directly for more information or assistance.
Which packages are eligible for flexible payment options?
Flexible arrangements are generally available for our larger fertility, prenatal, postnatal, and extended wellness programs. Eligibility may vary depending on the chosen package. We will be happy to guide you on the options available.
How do I request a flexible payment arrangement?
Simply reach out to us via WhatsApp or our booking form. Our team will provide a personalised explanation of the available options and assist you with the next steps.
Will my sessions be confirmed once a flexible payment plan is arranged?
Yes. Once your payment arrangement is confirmed, your session schedule will be reserved and arranged accordingly to ensure a smooth and uninterrupted program with Mdm Zuria or our team of therapists.
Do you accept bookings from overseas clients?
Yes. We welcome enquiries from overseas clients. All bookings are subject to availability, service suitability, and advance arrangement. Kindly contact us early to discuss your preferred dates and requirements so we may advise accordingly.
Do you accept overseas bookings for your Fertility Programs?
Yes. We accept overseas client enquiries for our Fertility Programs, including pre-IVF and pre-IUI supportive care.
For overseas bookings, a minimum advance booking of three to four weeks is required to allow appropriate scheduling, treatment planning, and coordination with your fertility timeline.
Selected Fertility Program packages for overseas clients may include flight tickets and accommodation, arranged as part of a customised program. All arrangements are subject to service suitability, availability, and individual treatment requirements. We recommend sharing your expected IVF or IUI schedule so we may advise on suitable session planning.
How can overseas clients enquire about Fertility Program bookings?
Overseas clients may contact us directly via WhatsApp for Fertility Program enquiries. This allows us to review your fertility timeline, discuss programme suitability, and advise on advance booking requirements.
WhatsApp Enquiry (Overseas Fertility Programs): +65 8751 6141
Kindly note that a minimum advance booking of three to four weeks is required, and all arrangements are subject to availability and suitability.
